Managing Director

Neo Group·New venture·Almaty, Kazakhstan

Salary

KZT 1,500,000–2,500,000 gross

Employment

Full time

Format

Office, 5/2

Level

Director

About the team

This is a position about launching, not about maintaining. There is no project yet: there is a decision to build one, an external payment provider and a group of companies behind it. Everything else — the partner network, the team, operations and unit economics — is put together by the managing director.

The first milestone is the pilot: a cluster of partner locations and targets for active users, registrations and the share of repeat purchases. Before it you agree rates, joining terms and onboarding with suppliers and legal entities; after it you decide, together with product and engineering, where to go next.

The P&L here is yours. Reporting is defended in front of the group CEO directly, with no layer in between. Which also means commercial terms and priorities are yours to decide, not to get approved.

What you will be doing

• Own the project's operations and P&L — from launch to hitting the target numbers
• Run the pilot: build a cluster of partner locations and take it to the targets for active users, registrations and the share of repeat purchases
• Negotiate rates, joining terms and onboarding (KYB) with suppliers and legal entities
• Grow the merchant network together with the sales team, promo activity included
• Build the back office: incidents, complaints, approvals, exceptional cases
• Run the commercial side with the payment provider: fees, splits, reconciliations
• Hire the launch team — sales, support, account management, marketing
• Prepare P&L reporting and defend the numbers in front of the group CEO
• After the pilot, set product priorities together with the product and engineering team

We will be happy to have you on our team if you:

• Experience in a startup or a project you took from zero to scale — required
• Launching or running a fintech product with P&L responsibility: payments, wallets, loyalty, cashback, BNPL
• Work with a network of retail locations: hiring a team from scratch, commercial negotiations, onboarding
• An understanding of the Kazakhstan regulatory environment for payment services and electronic money
• Unit economics of payment products: acquiring fees, split, funding models

What we offer

• Authority to match the responsibility: commercial terms, who is on the team and priorities after the pilot are your decisions
• Direct access to the group CEO, with no approvals in between
• An office in central Almaty: a gym, a lounge area, coffee and snacks